Scenario and Roadmap Development in SCOOP4C

Introduction

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Methodology 

Abstract

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Domains

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Roadmap areas

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summary of roadmap

links to roadmap actions

Recommendation areas

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summary of recommendations

Conclusion

 

 

Gaps Text

Gap list all

Nr. Area of Gap Scenario Domain Name of Gap Brief Description of Gap Related Barrier identified in WP1
E.1 Political Commitment Education E.1

There is already some existing political commitment at different levels supporting the OOP implementations in this scenario. However, the lack of sufficient political commitment on different levels (incl. European, national, local, or ministerial) could threat the seamless implementation of this scenario.

E.15 Political Commitment Education E.15

The incompatibility between the two concepts, of the freedom and flexibility of teaching in one hand, and EU-wide standardisation and harmonisation on the other hand, has been identified as a potential gap in the education domain. Consequently, an appropriate balance between them on the EU level is needed.

E.12 Legal Interoperability Education E.12

Though there are a variety of national and European regulations to support this scenario, the absence of sufficient regulations, particularly on national level, could prevent the seamless implementation of the OOP in the education domain.

E.18 Legal Interoperability Education E.18

Some EU regulations are formulated in a way that could lead to diverse implementations among Member States. This could threat the essential harmonisation and interconnection of OOP implementations at EU-level.

E.3 Semantic Interoperability Education E.3

Lack of common standard and framework for exchange of electronic educational information at Europe level can threat implementation of the scenario in this domain.

E.2 Semantic Interoperability Education E.2

An EU-wide multilingual code list of objects in education domain is necessary in order to facilitate effective data exchange between different countries. For instance, universities and courses would be easily identifiable by those code lists. This code list will provide a unique identification code for objects in education domain.

E.13 Semantic Interoperability Education E.13

Bilateral digital Learning Agreements between universities will facilitate mapping of courses and credits achieved by student in the host university to the education system of the home university. This agreement could overcome the lingual issue as well.

E.17 Semantic Interoperability Education E.17

ECTS enables student to mapping and transferring the credits that achieved in one university to other universities. However, matching the competency is challenging.

E.5 Technical Interoperability Education E.5

This mapping tool has to be connected as a module to the HEIs in all Member States to be used in a cross-border manner. Currently, HEIs in just six Member States have the possibility to connect.

E.6 Technical Interoperability Education E.6

National information systems are fundamental base for decentralised cross-border OOP implementations. Therefore, the information systems have to connect with existing modules that enable cross-border operation and data exchange (e.g. with mapping tools such as EMREX).

E.7 Technical Interoperability Education E.7

According to eIDAS regulation (EU regulation 910-2014), cross-border recognition of national eIDs will be mandatory from September 2018. However, it was not mandatory at the time of scenario development.

E.10 Technical Interoperability Education E.10

ESC supports the host university to check student's education status and ease student identification as well as transfer of students report. However, it is not implemented in all Member States.

E.16 Technical Interoperability Education E.16

Unique identification for subjects such as students is needed to facilitate efficient identification and authentication. While national eIDs implemented in most of the Member States, national eID Schemes are in developing phase in countries such as Bulgaria, Cyprus, Czech republic, France, Greece, Italy, Poland, and Romania.

E.14 Technical Interoperability Education E.14

Further development of eID to facilitate confirmation of students' educational status as well as educational data exchange, could leads to elimination of ESC and further simplification of the scenario. Then eID could be enough for identification and authentication of students as well as verification of their educational status.

E.4 Technical Interoperability Education E.4

eDelivery exists as a EU building block to facilitate secure data transaction in cross border as well as cross-domain matters; however, it has to be implemented in different sectors including education and taxation. EU-wide secure transport protocols are pre-requirement for secure data exchange that is fundamental base for OOP implementation.

E.8 Trust and Transparency Education E.8

Transparency is an essential issue in order to accept a public service. This needs political commitments, and regulations to ensure legal interoperability as well as technical infrastructures that facilitate them.  At the end, data subject should be able to see whom, when, and why access their personal data.

E.11 Trust and Transparency Education E.11

Student as a data subject has to provide consent to host university for data sharing.

E.9 Data quality Education E.9

Manual approval of shared (mapped) data should be facilitated by an authorised position in each data environment. This will lead to higher trust and acceptance of the service by citizens.

Roadmap Actions Text

Roadmap Action List

Roadmap Area Nr. Roadmap Action Scenario Domain Gap Reference Nr. Roadmap Action Description of Action Measures Expected Results Responsible Actors Roadmap
Interoperability Governance IGA.5 IGA.5 Education, Moving E.10, E.13, E.17, E.2, E.3, M.16, M.17 Policy recommendations on the use of semantic assets to improve semantic interoperability and machine readability Policy makers on EU and national levels should make a decision on the use of cross-border semantic assets to make sure all documents are at a minimum level of machine-readability (no Word Excel, PDF, …). Policy Recommendation Messages, documents and data are machine readable and semantically enriched and linked. Consequently, information systems understand content of data from different Member States EU policy makers, National policy makers
Interoperability Governance IGA.4 IGA.4 Education, Health, Moving, Social Protection E.1, E.15, E.17, E.18, H.13, M.5, SP.5 Improve interoperability governance by legal EU acts The improvement should be achieved through the development of legal acts and corresponding guidelines according for clear organisational, legal, semantic, and technical decisions and solutions. Implementation of regulations Accurate legal EU acts will increase sufficient competencies and finances for realising governance processes according to EIF and EIRA. EU legislators
Interoperability Governance IGA.3 IGA.3 Education, Social Protection, Health, Moving, Taxation E.14, E.16, SP.8, H.8, M.10, T.8, T.9 Implement all components of eIDAS The eIDAS regulation covers various components including the eID for individuals, a digital seal for organisations, issuance of certificates, security tokens, digital signatures, timestamping, validation of certificates, and trust service list. However, s Implementation of regulations National implementers are responsible to make sure that all components of the eIDAS regulation are achieved. This will improve security and facilitate the cross-border authentication of individuals and the validation of communications and data exchange. National implementers
Interoperability Governance IGA.2 IGA.2 Education, Moving, Social Protection, Health, Taxation E.4, E.11, M.4, SP.13, H.7, H.8, T.2, T.3 Establish an eDelivery building block in specified domains in all Member States Seamless implementation of the eDelivery node at the identified domains on the national level according to the evaluated deficiency. Implementation of regulations Implementation of the eDelivery building blocks in all Member States will ease the implementation and execution of the cross-border OOP services. National implementers
Interoperability Governance IGA.1 IGA.1 Education, Moving, Social Protection, Health, Taxation E.4, E.11, M.4, SP.13, H.7, H.8, T.2, T.3 Investigate domains with lack of sufficient eDelivery nodes in all Member States An eDelivery node should be in place in each domain and all Member States in order to facilitate cross-border and cross-domain electronic data and document exchange. This action aims to investigate and point out any area where the eDelivery node is missin Research on successful diffusion of enablers Academia and EU policy makers should come together to investigate and specify all policy domains in the Member States, where the eDelivery is needed. The results will benefit to the implementation and interaction between Member States. Academia, EU policy makers
Data protection and privacy DPA.5 DPA.5 Education, Moving, Health, Social Protection, Taxation Harmonized implementation of GDPR GDPR is already in place, but rules are not harmonised and there is no clear understanding what has to be implemented in terms of data protection. Implementation of regulations Clear rules on data protection in the EU and all member states. EU policy makers, National policy makers
Data protection and privacy DPA.4 DPA.4 Education, Health, Taxation, Social Protection, Moving Control of the use of data by an independent institution An independent agency, like EU data protection officer should overlook the use of data for cross-border digital public services in order to avoid misuse of data Implementation of regulations More trust and transparency, control over the misuse of data EU policy makers, National policy makers
Data protection and privacy DPA.3 DPA.3 Health, Education, Taxation, Moving, Social Protection H.4 Right to withdraw consent for data sharing any time Citizens should have right to withdraw their consent for data sharing any time easily and transparently if they feel a misuse of data. This also means they need to have a transparent overview of the use of their data and to whom at which time they have gi Policy Recommendation, Implementation of regulations More control and transparency of the use of data for citizens. Consequently, more trust of citizens in the state and the use of data. EU policy makers, National policy makers, Service providers
Data protection and privacy DPA.2 DPA.2 Education, Social Protection, Health, Taxation, Moving Implement mandatory technical modules for citizens’ consent for data sharing Service providers should implement mandatory technical modules for any OOP service so that citizens can give or withdraw their consent for any OOP service according to Policy maker laws Implementation of enablers During the application for a cross-border service, citizens can choose if their data should be automatically exchanged between different member states or not EU policy makers, National policy makers, Service providers
Data protection and privacy DPA.1 DPA.1 Education, Social Protection, Taxation, Moving, Health Agree on and implement common data protection standards Making agreement on and implementation of the common data protection standards for cross-border data exchange Implementation of regulations, Agree on common technical solutions Data protection standards paves the way for coherent cross-border data exchange EU implementers, National implementers, EU policy makers, EU policy makers, Service providers
Motivators MA.6 MA.6 Education, Health, Moving, Social Protection E.11, H.5, H.14, M.12, SP.2 Implement a comprehensive solution for sharing consent once Develop a comprehensive solution for requesting subject's data sharing consent in order to avoid redundancy in iterative steps of sharing consent. i.e. subject can share her/his consent once for different OOP services Implementation of enablers Increased motivation of citizens to use more accessible and unsophisticated services EU implementers, National implementers
Motivators MA.5 MA.5 Social Protection, Health, Taxation, Moving, Education Develop a standardized business process in cross-border OOP services with equivalent purposes/functionalities EU-wide. Implementation of standard business processes to guarantee intuitiveness and user friendliness in OOP in equivalent/adjacent services offered cross-border, so that both service providers and end users could intuitively understand the purposes and logic of Design processes User-friendliness and acquaintance of solution, which leads to higher citizens' motivation to use the service. EU implementers, National implementers
Motivators MA.4 MA.4 Social Protection, Health, Taxation, Moving, Education Educate citizens about benefits and positive impacts of the (cross-border) OOP by conducting workshops and distributing materials. Organization of educational events/workshops for citizens, as well as development and distribution of electronic or paper based brochures/booklets about the advantages of cross-border OOP. Active citizens engagement, Awareness raising to citizens Increased level of citizen's interest on services. High level of awareness of benefits and constructive impacts of the OOP solutions. Higher level of citizens' engagement. Service providers
Motivators MA.3 MA.3 Social Protection, Health, Taxation, Moving, Social Protection Communicate knowledge about benefits and positive impacts of the (cross-border) OOP implementation to citizens through PR campaigns Conduct PR campaign through major communication channels such as social media, TV, newspaper, etc., in order to reach different citizen groups. Awareness raising to citizens Increased level of citizen's interest on services. High level of awareness of benefits and constructive impacts of the OOP solutions. EU policy makers, National policy makers, Service providers
Motivators MA.2 MA.2 Social Protection, Health, Taxation, Moving, Education Inform citizens about benefits and positive impacts of the (cross-border) OOP implementation Making citizens aware of the benefits such as administrative burden reduction, cost and time saving etc. as well as the positive impacts on society and economy, which come by the (cross-border) OOP implementation Awareness raising to citizens Increased level of citizen's interest on services, higher level of awareness of benefits and constructive impacts of the OOP solutions will lead to more motivation among citizens. EU government, National government, Academia, NGOs
Motivators MA.1 MA.1 Social Protection, Health SP.3, SP.4 Expand existing OOP future scenarios to develop more comprehensive OOP solutions in different procedures. Extension of the OOP scenarios with the aim of including extra procedures (including more public services in specific domain). Ensure the coverage of different services in order to raise the motivation aspect. Design of future OOP scenarios As the extended scenarios are covering a wider range of services in each domain, citizens’ participation and motivation to use OOP solutions will increase. EU implementers, National implementers, Service providers
Trust and Transparency TTA.6 TTA.6 Health, Social Protection, Education, Moving, Taxation H.6, SP.7, E.8, M.7, M.8, T.10 Provide rights to withdraw data sharing consent as well as to modify their personal data Citizens should have the right to withdraw their consent for data sharing as well as to, to correct and even delete (if not necessary) their personal data at any time Policy Recommendation More control on the correctness and use of personal data leads to higher level of trust EU policy makers, National policy makers, EU legislators, National legislators
Trust and Transparency TTA.5 TTA.5 Health, Social Protection, Education, Moving, Taxation H.6, SP.7, E.8, M.7, M.8, T.10 Develop EU-wide transparency regulation Development of regulation on EU level, in order to grant transparency on the use of personal data that applies to all the EU-Members (in order to grant cross-border services). Implementation of regulations An EU wide transparency regulation is implemented and citizens are aware of it. Transparent use of personal data is guaranteed by government. EU government, National government, National legislators, EU legislators
Trust and Transparency TTA.4 TTA.4 Health, Social Protection, Education, Moving, Taxation H.6, SP.7, E.8, M.7, M.8, T.10 Inform citizens about transparent implementation of the OOP Active distribution of educative and promotional materials on transparency aspects of OOP services among the citizens by government. Awareness raising to citizens Public awareness about transparent OOP implementation. Higher level of citizens' of trust. Willingness of citizens to cooperate in terms of use of personal data and data sharing consent. National government
Trust and Transparency TTA.3 TTA.3 Health, Social Protection, Education, Moving, Taxation H.6, SP.7, E.8, M.7, M.8, T.10 Develop instructions for OOP service providers Elaboration of detailed instructions for service providers for all occasions, including accidental misuse, in order to reduce excessive personal responsibility of clerks. Design processes Higher level of service provider's confidence. Transparency in the OOP implementation will lead to higher level of trust in the OOP solutions. EU implementers, National implementers, Service providers

Policy Recommendations Text

Policy Recommendations List Block

Area of Policy Recommendatin Responsible Actors Policy Recommendation Nr. of Roadmap Action
Technical Interoperability National policy makers, National legislators Development and implementation of basic national registries in order to simplify digital data exchange Development and implementation of basic national registries in order to simplify digital data exchange TA.5 Provide financial support, in form of national projects, for the development of basic registries Research and identify possible basic registries in different domain in order to simplify digital data exchange
Technical Interoperability National policy makers, National legislators Implementation of the infrastructures mentioned above on national level Implementation of the infrastructures mentioned above on national level TA.1, TA.4 Provide financial support, in form of a national project, for the implementation of eID and the EU-wide ePayment Research and investigate what are needed to implement the eID according to eIDAS and conditions and requirements for an EU-wide ePayment system on national level
Technical Interoperability EU policy makers, National legislators Implementation of EU-wide enablers and infrastructures to facilitate secure communication and payment for data exchanges between entities in different countries Implementation of EU-wide enablers and infrastructures to facilitate secure communication and payment for data exchanges between entities in different countries TA.2, TA.3, TA.4 Provide financial resources for the identification of EU-wide enablers and infrastructures Research and identify possible EU-wide enablers and infrastructures to facilitate secure communication and payment
Semantic Interoperability National policy makers, National legislators Provision of information and services on national portals and information systems in two different languages (in addition to the SDG regulation) Provision of information and services on national portals and information systems in two different languages (in addition to the SDG regulation) SA.5 Provide funding, in form of several national projects, to provide needed information in two different languages Provide information and services on national portals in two different languages in order to remove language barriers
Semantic Interoperability National policy makers, National legislators Implementation of common EU-wide standards (in order to overcome national differences and barriers and to enforce the adoption at member state level) – see recommendations on EU-level Implementation of common EU-wide standards (in order to overcome national differences and barriers and to enforce the adoption at member state level) – see recommendations on EU-level SA.4 Provide funding for research activity and the implementation of an intelligent multilingual mapping service Research intelligent mapping services for each respective domain on national level in order to be compatible for cross-border data exchange