The Stakeholder Community: Once-Only Principle for Citizens (SCOOP4C) project is implemented by five partners:


University Koblenz-Landau

Logo of University Koblenz-LandauThe University of Koblenz-Landau is a mid-size German University with more than 16,000 students subscribed to various study programs that are run by a total of eight faculties. The faculty of computer science – being among the larger computer science faculties in Germany, and being very active in EU-funded projects - has twenty-five working groups ranging in their focus from core to applied computer sciences. The departments of the faculty cover computer science, computer visualistics, information systems, and management of information.

The research group e-government is part of the Department for Information Systems Research and investigates aspects of ICT usage in the public sector. Topics in research cover issues such as e-government and e-participation policies and strategies, data and process analysis and simulation process, ontology developments, content structuring and knowledge portals, stakeholder engagement, standardisation and interoperability, and evaluation of ICT solutions for the public sector. The group's research is driven by design science research, supporting the transition of government, governance and citizen engagement to innovative interaction modes in the Internet.

This research group is/was involved in a number of EU-funded research and implementation projects in the following areas.

  • Interoperable e-government solutions, e.g.
    • PEPPOL and eSENS, where the group developed interoperability architecture and solutions for digital cross-border public services in public procurement
    • TOOP – the once-only project for businesses
  • Collaborative policy modelling and policy development, e.g.
    • OCOPOMO developed an open collaboration platform for policy modelling therewith engaging stakeholders
    • GLODERS used the OCOPOMO ICT tools to support the understanding the specific aspects of the dynamics of the global financial system, in particular the Extortion Racket Systems
    • eGovPoliNet built up an interdisciplinary community of experts from policy analysis and modelling as well as public governance
    • GEO was a TWINNING project with Georgian Government to develop an eGeorgia Strategy, CROSSROAD and eGovRTD2020 developed roadmaps for future policy modelling and e-government research
  • e-Participation and stakeholder engagement, e.g.
    • LEX-IS, VoicE, VoiceS and MOMENTUM were projects in the eParticipation Preparatory Action of the EU
    • DEMO-NET shaped the field and built up a knowledge base of e-participation
    • KoMePol studies trust in e-participation
    • BKS-Portal.rlp establishes a knowledge and collaboration system to support collaboration among official and voluntary actors in emergency management in Rhineland-Palatinate

More details can be found on the group's web page:

The University of Koblenz-Landau is coordinating SCOOP4C.


]init[ Digital Communication

Logo of ]init[ Digital Communication]init[ Digital Communication is one of the leading German digital communication services providers. National and international public administrations, financial institutions, and industry enterprises place their trust in ]init[‘s 20 years of expertise in e-government IT projects and over 300 staff. ]init[‘s full-service portfolio encompasses IT consulting services, software development, communication design, content creation, editorial and customer service, operations and maintenance.

The company was founded in 1995 as a web programming start-up. Today, ]init[‘s experts create tailor-made e-government and digital communication solutions. ]init[ is financially and technologically independent, relying solely on the success of client projects. In addition to its headquarters in Berlin, ]init[ has a number of branches in Germany and an office in Brussels.

]init[ has long-standing experience in working with public administrations and international organisations and has been built around their specific project requirements, such as high public accountability, complex institutional procedures and aims, and diverse target audiences. Thus, ]init[ offers the full range of modern IT services and digital communication under one roof – from data analysis and modelling, requirements engineering, IT consulting on topics such as IT security and interoperability, to conceptually designing and visualising web applications, multimedia content production, and operating numerous e-government applications in ]init[‘s own security certified data centre.


Centre for Research and Technology Hellas

Logo of Centre for Research and Technology HellasThe Centre for Research and Technology-Hellas (CERTH) is the only research centre in Northern Greece and one of the largest in the country. CERTH has received numerous awards and distinctions such as the European Descartes Prize, the European Research Council (ERC) Advanced Grant, Microsoft International Contest Prize, the Trading Agents Competition Award and many more and is listed among the Top-20 EU Research Centres with the highest participation in FP7 competitive research grants.

The Information Technologies Institute (CERTH / ITI) is one of the leading Institutions of Greece in the fields of Informatics, Telematics and Telecommunications, with long experience in numerous European and national R&D projects. For the last 10 years, the publication record of ITI includes more than 150 scientific publications in international journals, more than 400 publications in conferences and 45 books and book chapters.

CERTH-ITI has yearlong experience in e-governance and policy making with expertise in public service provision, public policy making, user centricity, stakeholder engagement, identification of good practice, and lately relevant to Linked Data and Open Data, including Open Governmental Data and Open Statistical Data.

The personnel involved in this project have produced a number of important scientific publications in this field. The same personnel have participated as project coordinators in several research projects including but not limited to:

  • OpenGovIntelligence (H2020)
  • Open Cube (FP7)
  • SemanticGov (FP6)
  • OneStopGov (FP6)
  • EATrain2 (LLP)
  • WAVE (eP Prep action)
  • EU-Publicom (FP5)
  • eGOV (FP5)

In addition, they have participated as project partners in numerous projects including:

  • Linked2Safety (FP7)
  • Linked2Media (FP7)
  • Cloud4SOA (FP7)
  • eGovPoliNet (FP7 - CSA)
  • Granatum (FP7)
  • LD-Cast (FP6)
  • (LLP)

For more information see:,,


E-Governance Academy

Logo of the E-Governance AcademyThe e-Governance Academy (eGA) is a think tank and consultancy organization founded for the creation and transfer of knowledge and best practice concerning e-governance, e-democracy, national cyber security and the development of open information societies. It creates and transfers knowledge and best practices on e-governance, e-democracy, open information societies and national cyber security.

eGA trains and advises leaders and stakeholders in using information and communications technology (ICT) to increase government efficiency and to improve democratic processes. Additionally, in cooperation with IT-companies eGA assists in the implementation of e-government technical solutions.

eGA has trained 3000 officials from more than 50 countries and led or participated in more than 60 international ICT projects on the national, local and organizational levels. It has mainly worked in transitional societies, especially in Central, Eastern Europe and in Africa. Additional cooperation projects have taken place with EU countries such as the Netherlands, Finland, Sweden, Latvia etc.

eGA is an independent and mission-based non-profit, non-governmental organisation, jointly brought into existence by the United Nations Development Programme, Open Society Institute and the Government of Estonia in 2002.

eGA is an Advisory Observer of Secure Identity Alliance (SIA), the global identity and secure e-Services advisory body and a member of Estonian Roundtable for Development Cooperation and Estonian Network of Estonian Nonprofit Organizations. eGA follows the Code of ethics of Estonian non-profit organizations.


IT-Kommunal GmbH

Logo of IT-Kommunal GmbHIT-Kommunal GmbH is an IT service provider for cities and towns in Austria, constituted as a public-private-partnership with public shareholders. The company’s main objective is to allocate high quality IT-solutions, which are usually developed in close cooperation with its customers. As a result the provided services are fully matched to the specific needs of municipalities and are later on made available on favourable conditions and easy terms to a wide range of users.

Beside the specialization on IT services for municipalities, IT-Kommunal covers furthermore areas such as consulting (for Austrian public sector as well as cooperation and international projects), provision of online media and web-2.0 platforms and provision of specialized could-services for local authorities (e.g. E-government – online forms).

IT-Kommunal was in the past already involved in different EU projects as well as multiple national projects.