SCOOP4C at Tallinn e-Governance Conference 2017

Mon, 1 May 2017

The e-Governance Academy is organizing its eGovernance Conference in Tallinn that will take place from 30-31th May 2017. It is an interesting place for e-Governance experts, decision makers, donors and civil society groups. They will discuss how to transfer e-governance knowledge and expertise between countries. One of the subjects is the once-only principle (OOP) that aims at collecting information from citizens and businesses only once and sharing this information among different government institution to avoid duplication in the future.

At the 31th May SCOOP4C will organize a workshop with the focus how the OOP can reduce administrative burden. There are several questions that will be discussed during the workshop: 

How to reduce the administrative burden and implement OOP? How to break down the existing legislative, organizational and technological barriers, which hinder citizens, public administrations, and businesses from fully benefiting from OOP implementation? 

The workshop aims to identify answers to these questions, and discuss the OOP based on best-practice showcases from Estonia and around the world. The location of the workshop will be the Radisson Blu Hotel Olümpia. You can register for the workshop easily though  or just write an Email at

You can find the presentations of our workshop here.



 31st May 2017, 9:30 – 18:00 (EEST)

Session 1: Opening and introduction to the OOP concept and the 2020 vision (Room Alpha)


Welcome to the workshop and introduction of OOP principle, vision 2020, TOOP and SCOOP4C project, Maria A. Wimmer (project coordinator), University of Koblenz-Landau, Germany


Importance of once-only for European citizens and businesses, Serge Novaretti, European Commission


Key-note speech: “Iterating our way uphill to success: barriers and best practices for a cross-border Once-only principle“ by Luukas Kristjan Ilves, Counsellor for Digital Affairs at Estonia’s Permanent Representation to the EU


Transfer to room BETA and short coffee break


Session 2: Panel discussion about OOP cases (Room Beta)


Presentation of findings from the stocktaking and building up a knowledge base for SCOOP4C


Presentation from stakeholder community members

  • Siim Sikkut, Deputy Secretary General for Communications and State Information Systems, Estonia (confirmed)
  • Jeremy Millard, Chief Policy Advisor at DTI Denmark, and Research Fellow at Brunel University, United Kingdom
  • Jan Otten, Dutch Ministry of Education Culture and Science, Department of International Services of DUO, The Netherlands (tbc)
  • Gustavo Giorgetti, Once-Only Project Leader for Neuquén Government, Argentina

Moderated discussion on barriers and enablers, and how to achieve the vision of the OOP


Lunch break


Session 3: OOP for enterprises – TOOP (Room Beta)


General introduction of the TOOP project, Robert Krimmer (project coordinator), Tallinn technical University


Drivers and Barriers for OOP application for businesses, Tarmo Kalvet, Tallinn University of Technology


Applications of the OOP - the case of Online Ship and Crew Certificates, Eero Naaber, Veeteede Amet


Federated technical Architecture – TOOP approach, Jaak Tepandi, Tallinn University of Technology


Coffee break


Session 4: Discussion about verification and enhancement of stakeholder maps and stakeholder engagement (Room Beta)


Presentation of cases, connections and roles

  • Austrian Birth Registration Case, Vanessa Kroyer, IT-Kommunal, Austria
  • Estonian Health Case, Kaja Kuivjõgi, e-Governance Academy, Estonia

Presentation of stakeholders and roles at the conceptual/generic level, Evangelos Kalampokis, The Centre for Research and Technology Hellas, Greece 


Moderated discussion with the audience, and Q&A on case and generic stakeholder model 


Wrap-up and next steps, Maria A. Wimmer, Project Coordinator


After-workshop networking