General Information
Cases/Enablers
OOP Case
Appetizer
The Estonian State Portal www.eesti.ee is a secure Internet environment through which Estonian residents can easily access the state’s e-services and information.
Short summary
The portal is a gateway to public information and public services – it is easy, convenient, quick and secure.
The Estonian State Portal www.eesti.ee is a secure Internet environment through which Estonian residents can easily access the state’s e-services and information. It contains articles on how to resolve important or frequently occurring issues (such as applying for family benefits), and advice on what to do in certain situations.
Description: https://www.ria.ee/en/government-portal.html
The Estonian State Portal www.eesti.ee is a secure Internet environment through which Estonian residents can easily access the state’s e-services and information. It contains articles on how to resolve important or frequently occurring issues (such as applying for family benefits), and advice on what to do in certain situations.
Description: https://www.ria.ee/en/government-portal.html
Focus
Citizens
Business
NGO's
Government
Start date
Domain
Public matter
Scope
National/Federal
Country
Estonia
Nature and status of project
Rolled Out
Is the OOP case/enabler mandatory?
Mandatory
ENABLING ASSETS OR COMPONENTS
Relevant Enablers
Political commitment
Interoperability of the State Information System. Endorsed with the Directive of the Minister of Economic Affairs and Communications 11-0377, 22.12.2011, https://www.mkm.ee/sites/default/files/interoperability-framework_2011.doc
Legal interoperability
Public Information Act. Riigikogu, RT I 2000, 92, 597, https://www.riigiteataja.ee/en/eli/518012016001/consolide
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Eesti teabevärava eesti.ee haldamise, teabe kättesaadavaks tegemise, arendamise ning kasutamise nõuded ja kord, https://www.riigiteataja.ee/akt/112112015004?leiaKehtiv
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The administration system of state information system. Vabariigi Valitsus, RT I
29.03.2016, 6, https://www.riigiteataja.ee/akt/129032016006
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The data exchange layer of information system. Vabariigi Valitsus, RT I 27.09.2016,
4, https://www.riigiteataja.ee/akt/127092016004
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Personal Data Protection Act. Riigikogu, RT I 2007, 24, 127, https://www.riigiteataja.ee/en/eli/507032016001/consolide
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Eesti teabevärava eesti.ee haldamise, teabe kättesaadavaks tegemise, arendamise ning kasutamise nõuded ja kord, https://www.riigiteataja.ee/akt/112112015004?leiaKehtiv
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The administration system of state information system. Vabariigi Valitsus, RT I
29.03.2016, 6, https://www.riigiteataja.ee/akt/129032016006
-------------
The data exchange layer of information system. Vabariigi Valitsus, RT I 27.09.2016,
4, https://www.riigiteataja.ee/akt/127092016004
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Personal Data Protection Act. Riigikogu, RT I 2007, 24, 127, https://www.riigiteataja.ee/en/eli/507032016001/consolide
Socio-cultural influence factors
Enabler 1. Secure data exchange layer X-Road for personal services is used.
Enabler 2. Secure mechanisms for authentication are used.
Enabler 3. Providing personal e-mail address and URL for citizens
Enabler 4. Environment for secure signing
Enabler 2. Secure mechanisms for authentication are used.
Enabler 3. Providing personal e-mail address and URL for citizens
Enabler 4. Environment for secure signing
DATA HANDLING / DATA EXCHANGE
Type of data sharing
Actual data
Data handler
Stakeholder name
The Information System Authority
Stakeholder category
Government
Stakeholder Role
Database owner
Stakeholder name
Individuals
Stakeholder category
Citizen
Stakeholder Role
Data consumer
Stakeholder name
Public sector agencies
Stakeholder category
Government
Stakeholder Role
Data provider
Stakeholder name
Enterpreneur
Stakeholder category
Business
Stakeholder Role
Data consumer
Stakeholder name
e-Resident
Stakeholder category
Citizen
Stakeholder Role
Data consumer
Stakeholder name
Society
Stakeholder category
Citizen
Stakeholder Role
Data consumer
Stakeholder name
EU Point of Single Contact
Stakeholder category
Business
Stakeholder Role
Data consumer
Architecture
The portal is useful to:
Individuals. Using the state portal is convenient and secure and saves time. EU citizens and foreigners alike can find information in the portal about their rights and obligations in communicating with the public authorities in Estonia. The thorough information the portal contains can be used to find answers to potentially problematic issues before they arise.
Queries sent via the portal are answered directly by user support or passed on to the relevant department – users do not need to do this themselves. All questions can be submitted in one place, with a guaranteed response.
Entrepreneurs. The portal is a simple and secure way to obtain information about launching and running an enterprise and about communicating with public departments. If operating in a certain field is subject to specific requirements, the portal provides entrepreneurs with step-by-step instructions on what to do. For EU business operators, the portal represents a single online contact point.
Public sector agencies offering services. The portal is a secure environment via which users are provided with convenient access to public sector information, services and contact details. The more comprehensive information the portal contains, the fewer enquiries public departments receive, since users get the answers they need straight from the portal or from user support.
Society. People spend less time dealing with state bureaucracy. Less administrative burden is placed on public sector agencies.
EU Point of Single Contact. EUGO is a network of EU state portals that provides points of single contact for entrepreneurs throughout the EU. Through EUGO information is easily found about which licences, notifications or permits are needed to start a business in any EU country. Eesti.ee is part of the EUGO network. EUGO operates under the Services Directive which aims to fulfil the goal of a digital single market.
Estonian e-Residency
The Republic of Estonia is the first country to offer e-Residency — a transnational digital identity available to anyone in the world interested in administering a location-independent business online. e-Residency additionally enables secure and convenient digital services that facilitate credibility and trust online.
Individuals. Using the state portal is convenient and secure and saves time. EU citizens and foreigners alike can find information in the portal about their rights and obligations in communicating with the public authorities in Estonia. The thorough information the portal contains can be used to find answers to potentially problematic issues before they arise.
Queries sent via the portal are answered directly by user support or passed on to the relevant department – users do not need to do this themselves. All questions can be submitted in one place, with a guaranteed response.
Entrepreneurs. The portal is a simple and secure way to obtain information about launching and running an enterprise and about communicating with public departments. If operating in a certain field is subject to specific requirements, the portal provides entrepreneurs with step-by-step instructions on what to do. For EU business operators, the portal represents a single online contact point.
Public sector agencies offering services. The portal is a secure environment via which users are provided with convenient access to public sector information, services and contact details. The more comprehensive information the portal contains, the fewer enquiries public departments receive, since users get the answers they need straight from the portal or from user support.
Society. People spend less time dealing with state bureaucracy. Less administrative burden is placed on public sector agencies.
EU Point of Single Contact. EUGO is a network of EU state portals that provides points of single contact for entrepreneurs throughout the EU. Through EUGO information is easily found about which licences, notifications or permits are needed to start a business in any EU country. Eesti.ee is part of the EUGO network. EUGO operates under the Services Directive which aims to fulfil the goal of a digital single market.
Estonian e-Residency
The Republic of Estonia is the first country to offer e-Residency — a transnational digital identity available to anyone in the world interested in administering a location-independent business online. e-Residency additionally enables secure and convenient digital services that facilitate credibility and trust online.