Roadmap Area
Citizen-centred design
Nr. Roadmap Action
CCA.5
Scenario Domain
Education
Moving
Roadmap Action
Engage citizens into further mature OOP implementation
Description of Action
Organize a focus groups consisting of both end users and service providers, and involve them to requirements planning phase, to alpha or beta testing phase, etc.
Measures
Active citizens engagement
Awareness raising to citizens
Promotion of co-creation with citizens
Expected Results
Promotion of co-creation with citizens; Better understanding of the implementation processes, improvement of OOP services according to the citizens' feedback, higher acceptance levels of OOP implementations, more citizen oriented inputs.
Responsible actors Roadmap
OOP implementers
Citizens