- Ongoing

Estonia

Since 2002, Estonian citizens can file their taxes using automated tax declaration forms with the Republic of Estonia Tax and Customs Board. This system has continously matured over the years to become more once-only: Since 2015, taxpayers can use…
- Ongoing

Germany

The Refugee Digitisation System was implemented in February 2016 in response to the approx. 1,1 million refugees who arrived in Germany in 2015. Due to the immense new data influx, authorities had to establish a coherent, uniform system to register…
- Ongoing

Netherlands

Studielink is a single point of access for students to manage higher education enrolment data in the Netherlands. It allows students to apply to university through one single platform rather than to every university individually. The students’ data…
- Ongoing

United Kingdom

The Tell Us Once (TUO) service makes it possible for citizens in the United Kingdom to inform the government just once of a birth or death of a person without having to contact responsible authorities individually. Since 2011, the service is offered…
- Ongoing

Austria

FinanzOnline facilitates the access to the Austrian tax administration for citizens and businesses as well as for public administrations through an online portal. Since 2003, citizens can file their tax returns electronically without having to…
- Ongoing

Austria

ELGA is an information system that simplifies the process of accessing patients’ health records for citizens and their doctors, as well as other health care professionals at hospitals, care facilities and pharmacies in Austria. The IS has been…
- Ongoing

Austria

The Birth Registration and Family Allowance (ALF) service provides parents in Austria the opportunity to receive family allowance without any further applications to fill out. Since the 1st of May 2015, parents only need to go to the Civil Registry…