Roadmap Area
Citizen-centred design
Nr. Roadmap Action
CCA.1
Scenario Domain
Education
Moving
Gap Reference Nr.
M.13
M.15
Roadmap Action
Collect the information on citizen needs for OOP implementation beforehand
Description of Action
Initially information about the needs of the end citizens should be collected by means of direct interaction between service providers and citizens, e.g. the specific needs of citizens with disabilities to use OOP solutions will be identified correctly.
Measures
Research on citizen's needs in OOP services
Active citizens engagement
Expected Results
More comprehensive and inclusive OOP services, higher acceptance levels of OOP implementations, a feeling of excitement and ownership in the society.
Responsible actors Roadmap
OOP implementers
Citizens