Nr. Roadmap Action
Develop a standardized business process in cross-border OOP services with equivalent purposes/functionalities EU-wide.
Description of Action
Implementation of standard business processes to guarantee intuitiveness and user friendliness in OOP in equivalent/adjacent services offered cross-border, so that both service providers and end users could intuitively understand the purposes and logic of
User-friendliness and acquaintance of solution, which leads to higher citizens' motivation to use the service.