Roadmap Area
Motivators
Nr. Roadmap Action
MA.5
Scenario Domain
Social Protection
Health
Taxation
Moving
Education
Roadmap Action
Develop a standardized business process in cross-border OOP services with equivalent purposes/functionalities EU-wide.
Description of Action
Implementation of standard business processes to guarantee intuitiveness and user friendliness in OOP in equivalent/adjacent services offered cross-border, so that both service providers and end users could intuitively understand the purposes and logic of
Measures
Design processes
Expected Results
User-friendliness and acquaintance of solution, which leads to higher citizens' motivation to use the service.
Responsible actors Roadmap
EU implementers
National implementers