Hellenic (National) Citizens' Registry

  • - Ongoing


The Hellenic (National) Citizens’ Registry will be the base registry (authentic source) hosting and serving citizens’ civil and municipal status information.

A central infrastructure (hardware and software) will be developed. More specifically, an Information System (Citizens’ Registry), owned by the Ministry of Interior, will be implemented that will be based on a web n-tier architecture. Through a single web-based application, authorized users of the Ministry of Interior and Local Government Organizations, will have rights to register, search, update/edit, monitor and print any kind of civil and municipal status information. In the first place, all the relevant citizens’ (life) events will be registered, once only, by the competent local offices across all the municipalities of the country (1034 distributed offices).

In the framework of the project all databases, where currently civil and municipal status data are stored, will be consolidated (aggregated, migrated) into a new database of the (National) Citizens’ Registry. Moreover, a lot of work will be done for the ensuring of data quality (data matching and data cleansing).

After the completion of the implementation of the project, the Once-Only Principle will be promoted as any Governmental Information System that needs civil and municipal status data will have the ability to acquire them in an automated way from the (National) Citizens’ Registry Information System, achieving interoperability between various information systems of the public sector. Certified Public Administration (PA) Organizations (units/bodies of Interoperability) will have automated access to the database of the Citizens’ Registry.

The main stakeholders of the (National) Citizens’ Registry are Public Administration Organizations (Ministry of Interior, Municipalities and other Public Administration Organizations that need civil and municipal status information), Information Society S.A. (a company managed by the government which is based on private sector legislation), IT industry (private sector), and of course citizens.

The Ministry of Interior together with Information Society S.A. have had the high level management and the supervision of the implementation of the project. In addition, they have coordinated all other stakeholders ensuring the successful completion of the planned tasks in the framework of the project. Moreover, they will organize and supervise the necessary reform of law and regulatory framework (after the necessary Business Process Reengineering of the relevant administrative procedures). In parallel, Information Society S.A. has carried out the procurement procedure of the project.

Authorized public servants of the competent local offices across all municipalities of the country will be the main users of the Citizens’ Registry Information System. They will register initially, once only, all the relevant citizens’ (life) events.

Other certified Public Administration Organizations (public sector) will have the ability to acquire data in an automated way, implementing Interoperability and Once-Only Principle.

The implementation of the project has been outsourced to IT firms (private sector).